Here are some tricks and tips if you're running into issues getting your branded Wallet Pass. While some of these may feel simple they'll usually do the trick!
If you need further instance, please chat with us via the bubble in the bottom right corner and a member of our team will get back to you as soon as possible. Please include the email that the pass was sent to so that we can help you faster.
I clicked to Add Pass from an email and am getting an error message.
Refresh the browser and the pass should load. Click Add in the top right corner and then head to your Wallet app to see it.
I was referred and my verification code for my email address isn't working correctly.
Try inputting the same code one more time. If it doesn't work, chat us and we'll help investigate.
I've added my Wallet Pass but don't see it.
Your Wallet Pass lives in your phones Wallet app. Head there to see your new pass!